Safety Guidelines

At SOSILE E-COMMERCE LTD, we aim to provide a safe and smooth buying experience for our customers. Thus, we present you with some safety guidelines to practice when purchasing your favorite items over the internet.

Online Safety:

• Secure a safe network connection
• Know the merchant and their reputation
• Ensure that online payment is secure and reliable.
• Create a unique password
• Check the shipping terms of the seller
• Read the reviews about the seller.
• Never share out your account or password with anyone. We will never ask for your password.
• Report to us any questionable or prohibited items

Financial Safety:

• Never divulge your private contact details or financial information.
• Use safe payment options, such as Paypal or credit card transactions.
• Check your financial statements frequently for suspicious activity.
• When receiving your ordered item, make sure to inspect it properly. After delivery, you have three days to ask for a refund. All sales are final once the three days have passed or you already given the seller a rating.
  • If the item is pricey or something electronic, test it first before rating the seller.
  • If a phone has been reported stolen, several phone companies can verify that information.
  • Online trademark information for luxury brands is frequently accessible to confirm validity.